Support

Billing & Membership FAQ

Everything you need to know about Virtue+ pricing, canceling, and managing your subscription.

You can manage everything — payment method, invoices, cancellation — from the Manage subscription page.

Pricing

How much does Virtue+ cost?: Virtue+ is $4.99 per month, per user, plus any applicable sales tax or VAT for your location (calculated automatically at checkout by Paddle). No tiers, no add-ons, no annual commitment.
When am I charged?: Billing starts immediately when you subscribe. Your card is then charged automatically each month on the same date until you cancel.
Is there a free trial?: No free trial — charges begin the moment you subscribe. You can cancel anytime and keep access through the end of the period you already paid for.
What payment methods are accepted?: All major credit and debit cards, plus regional options like Apple Pay, Google Pay, and PayPal where supported by our payment provider.
Are taxes included in the price?: Prices are shown before tax. Any applicable VAT or sales tax is added at checkout based on your billing location and shown clearly before you confirm.

How do I cancel my membership?: Open the Manage subscription page, then click Open billing portal. From there you can cancel in one click. You'll keep Virtue+ access until the end of your current billing period.
Will I be charged again after canceling?: No. Once you cancel, no further charges are made. Your membership stays active through the paid period, then quietly ends.
Can I get a refund?: If something went wrong — a duplicate charge, an accidental renewal — reach out and we'll make it right. Otherwise refunds aren't offered by default, since you can cancel anytime to stop future billing.
Can I re-subscribe later?: Yes. You can start a new membership anytime from the subscribe page — same $4.99/month, same features, no penalty for having canceled.

Where do I update my card or billing details?: In the billing portal. Go to Manage subscription and click Open billing portal — from there you can change your payment method, update your billing address, and download past invoices.
Where do I find my invoices and receipts?: Every invoice is available in the billing portal under your payment history. You can download PDFs anytime for expenses or records.
My payment failed — what happens?: We'll show a 'Payment past due' notice on your account and automatically retry the charge over the next few days. Update your card in the billing portal to restore access; if all retries fail your membership is canceled.
Can I pause my membership?: Pausing isn't currently supported. The closest option is to cancel — you'll keep access through the end of your billing period and can re-subscribe whenever you're ready.
I still need help.: Reach out from the account menu and we'll get back to you personally. Include your account email so we can find your subscription quickly.